What are the recommended/supported media formats for my screen/player?
Before uploading any files to the My Signage Portal CMS please ensure that they meet the requirements below:
For help with resizing content, please see the How do I resize my content to a compatible resolution FAQ.
Video
Required:
| Container | MP4, AVI, MPG |
| Codec | MPEG-1, MPEG-2, MPEG-4, XVID*, H.264 |
| Width | 1920 (1080 for portrait) or 3840 (2160 for portrait) if using a 4K Display |
| Height | 1080 (1920 for portrait) or 2160 (3840 for portrait) if using a 4K Display |
| Audio | AAC or MP3 |
Suggested:
| Format Profile | Main@L4.0 |
| Frame Rate | 30fps |
| Standard | PAL |
| Bitrate | 5000kbps |
| Bitrate Encoding | CBR |
| Field Order/Scan | Progressive |
| Audio | AAC or MP3 |
Image:
| Container | JPEG, PNG |
| Compression | Baseline |
| Colour Mode | RGB |
| Width | 1920 (1080 for portrait) or 3840 (2160 for portrait) if using a 4K Display |
| Height | 1080 (1920 for portrait) or 2160 (3840 for portrait) if using a 4K Display |
| DPI | 300 |
Office Documents:
| Word | DOC, DOCX |
| Excel | XLS, XLSX |
| PowerPoint | PPT, PPTX |
Applications (touch screens only):
| Android application package | APK |